If you have not yet received your Digital Covid Certificate, or require your Certificate to be amended, you can access the Government self-service portal at https://covidcertificateportal.gov.ie/ or try calling the Digital COVID Certificate helpline on 1800 807 008 (or +353 76 888 5513).
Statement from the Department of Health on the Digital COVID Certificate self-service online portal-service online portal
From Department of Health, Published on 30 July 2021, Last updated on 30 July 2021
In addition to the Digital COVID Certificate freephone number and the online Recovery Certificate request form, a Digital COVID Certificate self-service online portal has been launched today.
This will allow members of the public to:
- request changes to their Digital COVID Certificate already received
- request to have their Digital COVID Certificate emailed
- check the status of their Digital COVID Certificate of vaccination where it has not yet been received
- continue to request a certificate of recovery
You can find out more and access the service here –https://covidcertificateportal.gov.ie/
As well as the helpline, we endeavour to constantly improve the Digital COVID Certificate services and the introduction of this online self-service portal provides another channel to allow members of the public request their certificate. Work is underway to develop and launch further accessible channels in the coming weeks to help meet public demand.
Please note that as well as using the Digital COVID Certificate for access to indoor dining, the HSE’s Vaccination Card is also accepted as valid proof of vaccination. Find out more on gov.ie/reopeninghospitality.
Queries in relation to a certificate of a COVID-19 test can be directed to private test providers.
If there are questions about a certificate that cannot be answered online, please continue to call the Digital COVID Certificate helpline on 1800 807 008 (or +353 76 888 5513 when calling from abroad).
For general travel advice, please go to gov.ie/travel.
