If a pensioner dies, the next of kin should, as soon as is practicable, notify the pension provider of the death.
The National Shared Services Office (NSSO) pays the pensions of civil servants and several other retired public service groups. Once advised of the death, the NSSO will issue information to the next of kin about the steps to be taken and, in particular, details of how to apply for a Spouses’ and/or Children’s Pension, if eligible. This could take some weeks.
Contact information for the NSSO regarding the death of a pensioner
Email: payrollcontact@nsso.gov.ie
Phone: 0818 107 100 (choose option for Pensions, then option for Retirees)
The hours of service for the Contact Centre phone line are Monday to Friday 9.00 to 13.00.
Contact information for An Post pensioners
Phone: 01-705 7012 or 01-705 7617
Email: pensions.payroll@anpost.ie
Contact information for eir/Eircom pensioners (Aon)
Phone: 1800 818 460, eir pensions helpline
Email: eirpensions@aon.ie
Pensioners from other public service organisations
You are advised to contact the organisation which was paying the pension (ie Coillte, Teagasc, etc).
If the person who died was in receipt of a pension from the Department of Social Protection (eg State Pension or Bereaved Partner’s Pension), the next of kin should, as soon as is practicable, notify that Department of the death.
Contact information for the Department of Social Protection
Phone: 0818 200 400 or 071 915 7100
State Pension (Contributory): statepensions@welfare.ie
Bereaved Partner’s Contributory Pension: widows.con@welfare.ie
Bereaved Partner’s Pension (Dept Social Protection) – possible eligibility
If there is a surviving spouse, he or she may qualify for a Bereaved Partner’s Pension. This is separate to the Spouses’ and Children’s Pension mentioned above. It is advisable to write to the Department of Social Protection as early as possible to check eligibility.
With regard to dealing with tax matters after a bereavement, the Office of the Revenue Commissioners have information on their website Information on tax after a bereavement.
The Citizens Information website has a lot of very useful information to help members through the very difficult time following the death of a family member – When someone dies
RCPSA: To enable us to remove a deceased member from our mailing list, it would be appreciated if the next of kin could inform the RCPSA of the death, when convenient, on info@rcpsa.ie or by phoning 087-131-7062 or by writing to the Secretary (address elsewhere on this website).