As you know, the Payroll Shared Service Centre uses an 076 number, which, up to now, was not included in most telephone service providers’ bundles.  The option of an alternative contact number was one of the issues the RCPSA has been pursuing with the National Shared Services Office on behalf of our members.

ComReg has announced that from 1 December 2019, calls to 1850, 1890, 0818 and 076 NGNs will cost no more than calling a landline number and will be included in your bundle of call minutes if your bundle includes landline calls.

Consumers should note that all calls to these NGNs (including 1850) will be charged or deducted from bundles on a per minute basis. If you have any concerns in relation to your current price plan and these charges, please get in touch with your phone operator.

Calls to 1800 numbers from both landlines and mobiles are free.

Further details can be found at https://www.comreg.ie/ngnreview